How to Face and Manage That There Are Unfair Customers?

I recently attended a debate in which an entrepreneur complained about how often being nice, open and sincere in business ended up with clients taking advantage of him. He was with clients who were all compliments and good words at the beginning, but then ended in defaults, not fulfilling commitments, in total incomprehension before any slip … Before long, the views of those involved in that debate (other entrepreneurs) covered the full spectrum. From those who concluded that one should not be so innocent when it comes to business matters,…

Read More

Retail customers want you to know these things

No matter what kind of business you run, every customer who walks through the door represents a potential sale and the chance of repeat custom and a referral or two. With this in mind, the old saying, “The customer is king”, makes a lot of sense. But how do you convert that first visit into a positive, shopping experience? It’s really not that difficult. Image Credit 1. They’re here for the experience, not just the product Customers shop with you in a physical store only when you make the experience…

Read More

How to Sell the Value of Web Design to Internal Stakeholders

It can be challenging to share a digital vision with internal stakeholders – and particularly decision-makers – who have not yet bought into its benefits or are inclined to think it is a passing phase of some kind! The fact is that digital is transforming businesses at a paradigm shift level. It is entirely reshaping entire industries, changing the way that business is delivered and even changing the way we live our lives on a fundamental level. Image Credit If businesses want to transform, they need to re-engineer themselves around…

Read More

Make sure you do these things to keep your employees safe at work

Business owners have responsibilities for their employees’ welfare. This means it is important to take steps to protect your workforce and protect yourself from the possible legal consequences of accidents. From being aware of all the pitfalls to consulting experts and devising training courses, there are many things you can do to keep your employees safe at work. Image Credit Expert advice It is important to make sure you are informed about all the areas that could affect your business from a legal standpoint. Your workplace should be assessed by…

Read More

How Can I Save More Fuel When I drive?

The list of things that affect the true cost of car ownership is depressing; insurance, tax, tyres, MOTs, repairs, breakdowns, parking fines… but the AA confirm that fuel expenditure is the biggest of all. Image Credit Four factors determine how much you’ll spend: vehicle efficiency (mpg), miles, fuel prices, and driving style. Annoyingly, the first is hardest to estimate because manufacturers supply misleading information. According to the AA, “the more economical a car is to run on paper, the greater the gap between official figures and actual fuel consumption”. This…

Read More

Data Visualization: Are You Doing The Right Way?

Today, data is increasingly present in every aspect of our lives. Not only in the work environment but also in everyday life, just think about apps that track how many meters we walk in one day, how many calories we burn, how many calories we take. This information, in order to create value, must be clearly and effectively represented: this is through data visualization. The data language has become a universal language and for this reason, it must be made clear and accessible to all. Today, visual visualization has become…

Read More

SMEs forced to prove cyber credentials to win business contracts

It is easy to see why businesses are placing more emphasis on cyber security. Between a major cyber attack bringing the NHS to its knees in 2017, and the EU’s General Data Protection Regulation promising substantial fines to businesses that fail to protect private information, ensuring that any business that handles your data is secure seems more important than ever. So how big an issue is cyber security really, and how can you best ensure that your business is protected? Image Credit How important is cyber security? Major cyber attacks,…

Read More

What are the security risks of running a website?

Owning a website brings many benefits to a business, and without one nowadays, you could find it difficult for your business to thrive. With the good, comes the bad, unfortunately, and this means that having a website also leaves you vulnerable to security risks. What are these exactly? Image Credit Hacker attacks A hacker may choose to attack your website in what is known as a distributed denial of service attack, or DDOS. According to Byte Start this is where a hacker gains illegal control of many computers and floods…

Read More