What does a PA do?

Have you ever wondered what comes under the remit of a personal assistant? Personal assistants are employed to assist executives and/or managers and complete a wide range of administrative tasks. They can also be employed by famous or wealthy people who have a lot to organise. PAs are often the first person that is contacted when someone is trying the manager.

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The role differs from a normal admin position in that, instead of working in and for a team, a PA is employed to carry out tasks for an individual. Their role is an important one, freeing up time for the manager to concentrate on other matters while the PA takes care of admin and day-to-day organisation. One popular option is to outsource your PA requirements. For Virtual PA services, visit https://www.mushroombiz.co.uk/homepage/services/virtual-pa/

Here are some of those responsibilities:

Being the first point of contact and representing the manager/executive.

Taking phone calls and dealing with emails and letters.

Managing the person’s diary, scheduling meetings and appointments and often deciding who gets an audience with the manager.

The booking of travel, accommodation and transport.

The organisation of events and conferences.

Typing up minutes or preparing reports, working on presentations and responding to correspondence.

Liaising with other staff, clients and suppliers.

The tasks assigned to a PA can include anything that helps to support their manager and can be very wide ranging according the industry sector. The PA may be employed by a celebrity or rich family and not a corporation. When this is the case, a PAs responsibility can include personal and home life tasks as well, like hiring cleaners or nannies for example.

Sometimes the job role is called an executive assistant, but the job is the same and in other organisations, an executive assistant is senior to that of a personal assistant. The position of PA varies massively between organisations. For some, it is considered a starting point or entry level position, while for others it is a position only achieved with experience.

Any organisation can have the need to hire PAs. These include private companies, public sector organisations and not-for-profit enterprises. They may choose to employ them directly or through a dedicated recruitment agency.

There are no formal qualifications for the role of PA, however most employers will expect a general level of education and possibly A levels. A minority will seek PAs educated to degree level.

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Here are some of the key skills needed to be a PA:

Being trustworthy and dependable are important skills. A PA will have access to confidential information and have people relying on them.

To be flexible and highly adaptable to changing schedules and demands.

Excellent oral and written communication skills.

A strong ability to organise and multi-task.

 

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